Our website is run by Ingleborough Cave.

If you have comments or questions, please contact us at:

info@ingleboroughcave.co.uk or Ingleborough Cave, Clapham, LA2 8EE.

Introduction

Ingleborough Cave is committed to protecting your personal information when you use our website, apps, or take part in our promotions or contact us with enquiries.

This Privacy Policy relates to our use of any of your personal information we collect from you via: The Ingleborough Cave website (www.ingleboroughcave.co.uk) that links to this Privacy Policy and/or Social Media.

What information may Ingleborough Cave collect about me?

When you participate in, access or sign up to any of Ingleborough Cave’s services, activities or online content (including on social media), such as newsletters, promotions, web and or votes, we may receive personal information about you. This may include your name, email address, postal address, telephone or mobile number, gender or date of birth, as well as information collected about your booking of our events, such as what you read, watched or did on our websites or social media channels or when using any other services.

Ingleborough Cave also collects information about how you use the Ingleborough Cave website or other Ingleborough Cave content online, and the device you use to access the services as well as unique information such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet. For more information, please see the policy on Ingleborough Cave’s use of cookies and similar technologies.

How will Ingleborough Cave use the information it collects about me?

Ingleborough Cave will use your personal information for a number of purposes including the following:

the provision of our activities or online content, or communicating information about them (e.g. relating to upcoming promotions or new product launches) or dealing with your requests and enquiries;
that Ingleborough Cave may contact you for reasons related to activity or online content you have signed up for (e.g. advising you about a promotion that you have participated in, or notifying you that an activity or online content has been suspended for maintenance or updating our Privacy and Cookies Policy);
customising the content that you see on our sites, and the advertising that you see on our site and services;
working with third parties to show you relevant advertising on that third party site;
using IP addresses to identify the location of users, blocking any disruptive use, establishing the number of visits from different countries, tailoring the content of our sites based on browsing behaviours, and determining which country you are accessing the services from;
analysis and research so that we may improve the services offered by Foreburn Ltd;
Where Ingleborough Cave proposes we use your personal information for any other uses we will ensure that we notify you first and/or request your approval.

Ingleborough Cave collects and uses your personal information for the purposes described above, because we have an interest to do so but is not overridden by your right to have your personal information protected.

You do not have to provide Ingleborough Cave with any of the personal information described above, but if you choose to take this option, you could miss out on some great offers and competitions in the future.

When could Ingleborough Cave contact me?

Ingleborough Cave may contact you:

In relation to any correspondence we receive from you or any comment or complaint you make about Ingleborough Cave products
About any contribution or question you have submitted to Ingleborough Cave, e.g. on the Ingleborough Cave social media sites, via text, voicemail message or via the contact us form;
To update you on any material changes to Ingleborough Cave policies and practices; and
For marketing purposes, provided you have given us your consent.
If you are visiting our website or a microsite, it will provide detailed information about how Ingleborough Cave will contact you in relation to specific services, activities or online content.
Will I be contacted for marketing purposes?

Ingleborough Cave will only send you marketing emails, notifications or contact you for marketing purposes if you have agreed to this. You can change your mind at any time by clicking on or selecting the ‘unsubscribe’ option in our marketing communication or using the contact details below.

Will Ingleborough Cave share my personal information with anyone else?

Ingleborough Cave may from time to time share your data with external organisations or disclose your personal information to other third parties for any of the purposes listed above only. Examples of these relevant third parties include those who perform services on our behalf, such as web hosting providers, marketing partners, media and fulfilment partners, and website analytics providers.

When we disclose your personal information to these third parties, we ensure that these service providers use personal information only in accordance with our instructions, and we will not authorise them to use personal information except as necessary to perform services on our behalf.

Ingleborough Cave may also disclose your personal information to third parties:

(i) where it is required to do so by law,
(ii) for the purposes of, or in connection with, any legal proceedings, or otherwise for the purpose of establishing, exercising or defending its legal rights,
(iii) who are law enforcement authorities or other government agencies who have issued a lawful disclosure request for the personal information,
(iv) where we believe disclosure is necessary to prevent harm or financial loss, or in connection with an investigation of suspected or actual criminal activity, or
(v) if we sell or transfer all or a portion of our business or assets (including through a merger, reorganisation, spin-off, dissolution or liquidation).
Offensive or inappropriate content posted on Ingleborough Cave’s website or social media

If you post or send offensive or inappropriate content anywhere on or to Ingleborough Cave social or websites or otherwise engage in any disruptive behaviour, Foreburn Ltd may use your personal information to stop such behaviour or to inform law enforcement agencies.

What if I am a user aged under 16?

We recommend that children under 16 do not provide any personal information to Ingleborough Cave.

How long will Ingleborough Cave keep my personal information?

If you provide your personal information to enter into a promotion, we will keep your personal information for as long as is necessary for the administration of that promotion. If you sign up for our email newsletters / marketing communications, we will keep your personal information until you request that your information is deleted.

For further information about deleting your personal information held by Ingleborough Cave, please see below.

Can I see or delete the personal information Ingleborough Cave holds about me?

You have the right to ask for a copy of the information and to correct anything that’s inaccurate. We will always do our best to supply, correct or delete personal information about you on our files. Please send any requests and questions about this or any other issue connected to this Privacy and Cookies Policy via our contact page.

You can find general information about data protection at the Information Commissioner’s website: www.ico.org.uk